Physician Answering Service
Is your current physician answering service cold and impersonal? Are your patients lost in a crowd? Let CCPlus’s doctor‘s answering service bring back that personal service your clients have come to expect. Let us show you how.
Illnesses, accidents and emergencies do not just happen between 8-5, Monday –Friday with the occasional Wednesday off. As a doctor, your services are often needed day and night. You cannot be at the office or hospital 24/7, but by using Call Center Plus Physician Answering Services, you can go home at the end of day and we will be the link that keeps you accessible to your patients at all times of the day, any day of the week. We are ready to cure what ails your practice.
Call Center Plus is a HIPAA compliant live 24 hour physician answering service
When the phone rings, we answer in your answer phrase, keeping the continuity between you and your patients intact. We gather all the information you need, such as name of caller, patient name, phone number, and the complaint. We will then either email you, send you a secure SMS text message, dispatch the call, or patch the patient directly to you. If you and other physicians share on call responsibilities, we will follow your protocol and either contact you or the on call doctor.
Our billing philosophy is simple. We charge you a nominal account maintenance fee each billing cycle and then only charge you for the minutes that are used. Why would you pay for a bundle of minutes when you do not know exactly how many minutes you will be using? We bill in real time, which means we bill to the nearest second, not minutes. Again, you only pay for what you use.
We offer the human touch
Because you get 100% of our services 100% of the time, you have the option to turn the phones over to us not only after hours, but also when you have staff meetings, during your lunch hour, or when the phones are ringing off the hook. Your patient never has to leave a message with a voice mail.
If you use internet based scheduling programs we can schedule patients or verify appointments scheduled. If needed we can call the next day’s appointments to remind them about their appointments.
A 24/7, live physician answering service is the best thing since buffered aspirin. Download our brochure, or better yet, our set up sheets. If you still have questions, give us a call.
Call Center Plus … we answer your phones.
Mention Physician Answering Service or Answering Service for Physician’s for a free 1 hour setup.