HVAC Call Center Answering Services
You never know when a record heatwave or a terrible blizzard will make your demanding business even more so. One thing you do know is that competition in your line of work is as fierce as anything Mother Nature throws at you. Missing a call from either a potential client or an existing client means that client just may call the next guy on the list. So what are you to do?
Hire Call Center Plus HVAC Answering Services!
Blowing hot and cold air are important functions of your HVAC business, however when it comes to customer service it is the last thing you want. In your business, the needs and demands of your customers are as varied as what different people determine the perfect temperature to be.
We will answer your phones 245/7/365.
Call Center Plus HVAC call center answering service is a 24/7 service that allows you to be accessible to your customers and potential customers any time of the day or night. Whether you are installing a new AC unit or doing a tune up on a furnace, the last thing you need is to stop and answer your phone, or worse, miss a call and miss a job.
You can decide how much you need to or want to use our services. We can customize what we do to meet and exceed your wants and needs. Call Center Plus HVAC answering services can answer your phones, take messages, schedule appointments, answer simple questions, and do it 24/7. We can take your emergency calls and dispatch them out to the on call tech no matter what time of the day or night the call comes in. When the phone rings, we answer in your answer phrase, which keeps the continuity between your clients and your actual office. We will immediately send the call info to you via email, SMS text message, or both.
We are Affordable!
We understand that every business needs to look at the “bottom line”. Most other answering service companies may come close to our per-minute prices, but they want you to pick a plan that has a specified number of minutes in it. You often will pay for minutes you didn’t even use. That is not the way we do it. You are billed a nominal account maintenance fee on a 4-week billing cycle, and then you only pay for time used. We do not lock you in to a contract making you use us for a specific length of time, but when you see what we do for you and how much smoother your business runs you will not want to leave us. We bill in real time, meaning we round the time to the nearest second, not minute. That is a savings right there.
When you use our services, you avoid paying for vacation time, sick leave, training time, or any of the overhead costs involved with hiring a receptionist to answer your phones for just 40 hours a week. Again, we only charge you for what you use.
We are a decades old, U.S. based business. English is our first language. We have never, nor will we ever, outsource our services. We do everything “in house”.
Go ahead! Give us a try!
Using Call Center Plus HVAC 24/7 answering services will help you keep your cool!