Emergency Dispatch Answering Service
Do you own a business that promises 24/7 availability?
When you own a business that promises someone will be available to your customers at any time of the day or night, it is important to keep that promise. So what happens if the on call person doesn’t respond to the ringing phone in the middle of the night? And, as a result, fails to respond to the emergency? After promising your clients that someone from your organization will be there for them during your off hours, it is critical that your on-call personnel get and respond to all messages. This is especially true if the issue is considered an emergency! That is why you need a 24-hour Emergency Dispatch Answering Service like Call Center Plus.
Call Center Plus can take care of your dispatch services!
When you need to get the right information to the right person at the right time, we can help! Because we are taking your calls, you can sleep soundly at night knowing that your clients will be taken care of. What this means to you is that you won’t have to worry about making sure someone from your organization always has access to the “on-call cell phone” and/or hoping that person won’t miss the call. Once we are taking care of your emergency dispatch services, we will make sure that someone answers the phone! We will start by calling and texting your designated first specialist/technician using every number we have for that person. If he/she fails to respond to the message, we will call the next specialist/technician on the list. And then the next, and the next, and the next, until we reach someone who can and will respond to the call. We won’t give up until we reach someone!
Happy clients we provide dispatching services for include:
- Hospice and Home Health Care Services
- Property Management Offices
- Flood, Fire, and Water Restoration Services
- Computer Hardware Technicians
- Software Manufacturers
- Equipment Rentals
- Data Protection Services
- City Offices
- Equipment Maintenance Offices
- Medical Equipment Rental Companies
Call Center Plus is on call 24/7 so you don’t have to be.
We pride ourselves on our customer service and we take care of your customers the way you would take care of them. Our agents are friendly, courteous, reliable, detailed, and accurate. We use the latest answering service equipment to ensure we are capable of keeping up with the demands of your business. Your account will NEVER be outsourced to another call center! English is the first and primary language of all our operators (meaning that your customers will be able to understand the person on the other end of the phone!).
Mention emergency dispatching answering service or answering service for emergency dispatch for a free setup.
CallCenterPlus.com – We Answer Your Phones!