Meet Our CCP Team

CCP’s Management Team has over 73 years of combined Telephone Answering Service experience. Let the Call Center Plus’s Administration Group help you manage and grow your business.

CCP's Management Team: From left to right, Kelsie, Ilene, MaryEllen and Debbie
CCP’s Management Team: From left to right, Kelsie, Ilene, MaryEllen and Debbie
Ilene Christensen - Owner
Ilene Christensen – Owner of Call Center Plus

Ilene Christensen – Owner:

I started Call Center Plus over 27 years ago as a single mom trying to find a way to financially support three children and still be available to meet their emotional needs, therefore the first few years were pretty tough. The growth and success of the business is something I will always be grateful for! I see life as one big adventure and look forward to every single day. When not working, I love to get outside and go on adventures on my Harley or my e-bike. To read more about my adventures through life, go HERE. Life is truly a BEAUTIFUL ride!

Debbie Christofferson - Quality Control Specialist
Debbie Christofferson – Quality Control Specialist

Debbie Christofferson – Quality Control Specialist:

I am the mom of 4 amazing kids and go by Nana to 13 adorable grandchildren. I was born in New Mexico and have lived in Colorado, Texas, Idaho, Michigan, Arizona, and Utah. Logan has been my home for about 25 years. I received an advanced degree in the field of nutrition and worked as a dietitian for about 10 years. Although I no longer practice in the nutrition field, I will always be passionate about healthy eating! When not at work, I love to spend time outside in my yard and garden. I love to grow good food and beautiful flowers! I am a member of the Church of Jesus Christ of Latter-Day Saints and am so grateful for the abundant blessings in my life!

MaryEllen Thompson, Sales/Office Manager

MaryEllen Thompson – Sales and Office Manager:

I tell people that I have been with Call Center Plus and CCP’s Management Team for over 23 years or as I like to say before the invention of dirt. Since I have an Earth Day Birthday, I am qualified to state that.  I started in 1995 and have grown with the company in many ways. At one time or another 5 of my 6 children have also worked here. I have seen so many changes, in the industry and technology, that it is amazing. Ever changing but never boring.

I was raised in Idaho Falls but have called Cache Valley home for half my life.  I love it here. I love life and think it should be enjoyed, not endured. I am passionate about my 6 children, their spouses and my 21 grandkids, my fur baby, my friends and belonging to the Church of Jesus Christ of Latter-Day Saints.  When I am not working I love an eclectic group of things, read, create, using various types of mediums, event planning, the theater, whether I am on the stage or in the audience, music, laughing and making mischief.

The best part of my job is the friends I have made with my co-workers and our clients.  I have several close friends I have never seen but who I keep in contact with and we share our lives with each other, and co-workers who have become family.  Life is what you make it, and I strive to make it happy and maybe just a little bit quirky.  

Kelsie Dawn Neel

Kelsie Dawn Neel – Accounts Manager and IT Specialist:

Hi! I am Kelsie, aka-Kelsie Dawn of a New Day and I have literally grown up in the business. As Ilene’s daughter I have always been her right hand gal. I used to come hang out at the office until my mom put me officially to work when I was 15. This was not my first job though. My entrepreneurial adventures began when I decided that more money could be made running a candy store out of our home than any lemonade stand. I would ride my bike into town, catch the transit bus that would take me to a grocery store on the opposite end of the valley, fill a backpack full of candy, and make the return trip back home.  There was usually quite a steady stream of neighborhood kids lining our driveway to get the goodies.

Upon high school graduation, I attended Utah State University with  a double major in Ceramic Arts and Photography and later attended Bridgerland Applied Technology College, earning a degree in Culinary Arts.

Mom to 3, I love to create over the top, handmade Halloween costumes, elaborate birthday parties, and creative room mother treats at my kid’s school.

For more about Call Center Plus Manager’s Team and Call Center Plus, check out our Facebook page.

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