Our billing is simple, you will only be billed a monthly maintenance fee (which includes 100 free minutes of operator time) plus any additional minutes you use. Nothing more, nothing less!
Additional Important Pricing INFO
- We bill on a 4 Week (28 day) Billing Cycle. Invoicing goes out every 4th Monday.
- Fees are billed in real time and rounded to the nearest second.
- We charge a one-time set-up fee of $50.00 per hour (most accounts can be set up in one hour or less).
- If you need an 800 number from us, add $0.10 to above prices and $10.00 per billing cycle.
- If you choose to pay by credit card, we charge a processing fee of $0.35 per transaction plus 3% of total invoice.
- If you choose to pay by check, we reserve the right to charge your card if payment is past due (see Service Agreement at end of document).
- Special projects are by bid only. This includes inbound email monitoring, customer service special projects, inbound sales, etc.
- Please note: Final bid price for special projects cannot be determined until after this set up form has been reviewed!
- If we create a Google calendar for your account, we add an additional $50.00 to the set-up fee charges.
- We are available 24/7 except for Christmas. We close on Dec 24 at 6pm MT and open on Dec 26 at 6am.
- We charge an additional $100.00 to take your calls for each of the following holidays: New Year’s Day, Easter, Memorial Day, July 4th, Labor Day, and Thanksgiving. You may choose to opt out of holiday services.
- We charge an additional $10.00 per Sunday to take your Sunday Calls. You may choose to opt out of Sunday services.
At Call Center Plus we take pride in being able to set up your account to meet your specific needs. We understand that no two businesses are the same, even when you are providing similar products or services. We make paying for our serves as easy as we can. You can pay by check, bank transfer, PayPal, Visa or MasterCard. We don’t make you sign a contract with us. Why? Because we are sure you will be pleased with our services and will want to stay with us for years!
We are incredibly versatile! When we take your calls we can email the information to you, send you a text message, and/or patch your callers straight to you.
Sign up for our brochure! And don’t forget, you can always give us a call for help!
Call Center Plus – Your Full Service Customer Service Center