Order Entry & Order Taking Services
May I take your order?
It has never been easier for customers to place online orders. A few clicks and your product is on it’s way to a happy customer. Except that … For whatever reason, some people really hate placing an online order. These people want to call your business and have YOU place the order for them. It doesn’t make a whole lot of sense, but that doesn’t change the facts. The fact is, if you don’t provide a way for some customers to call in to place an order, you are losing business … plain and simple. But how are you supposed to put the rest of your business on hold and take time to answer those order entry calls? Here’s where Call Center Plus’s Order Entry and Order Taking Services can help
Let Call Center Plus take your order entries!
We can take orders for your product or services by either interfacing with your website or by creating an order form for you. Either way, you are free to run your business while we handle your order entries. Call Center Plus is open 24/7/365 so even if your business is closed for the night or the weekend, we are still available to get those sales!
What about the cost?
We bill on a 4-week billing cycle (view our pricing here) which includes a flat rate for services provided and a substantial amount of operator time. If your minutes exceed this time, you are then billed on a per-minute basis. We bill in real time, meaning that we do not round up to the nearest minute. You will only pay your flat rate plus any time used above and beyond the minutes included in that fee.
Call Center Plus is on call 24/7 so you don’t have to be.
We pride ourselves on our customer service and we take care of your customers the way you would take care of them. Call Center Plus’s Order Entry Service is friendly, courteous, reliable, detailed, and accurate. We use the latest answering service equipment to ensure we can keep up with the demands of your business. We NEVER outsource our services and English is the first and primary language of all our operators (meaning that your customers will be able to understand the person on the other end of the phone!).
Let Call Center Plus be your order entry and order taking answering service for your business!