Mental Health Answering Service
When people decide to take that first step and call you for professional help, chances are, they are experiencing a full range of emotions. They may be nervous, scared, or anxious. To finally make that call just to be greeted by an automated message could be a huge deterrent. When a patient or their loved one calls your office they deserve to be greeted by a live, professional, and compassionate person. Yet, it is impossible for you and your staff to be available 24 hours a day. What is the solution? You need Call Center Plus Mental Health answering service.
Let CCPlus’s Mental Health or Therapist Answering Service relieve your stress by freeing you up to do what you do best.
What can Call Center Plus do for your mental health practice?
First, we start by providing a 24 hour HIPAA compliant mental health answering services so you never have to have a call go on hold or to voicemail again.
But that is not all. We will schedule appointments, make reminder calls, and work as your emergency hotline. When the phone rings, we answer your phones using your answer phrase to help you keep a continuity with your clients. We provide 100% of our services 100% of the time, so let us customize what you need with what we do. It is the perfect partnership for your therapist answering service.
We charge a flat, nominal fee every 4 weeks, which covers your account maintenance and gives you 100 minutes of operator time. Once you use those minutes, you are charged a nominal per minute charge for only the additional minutes that you use. We bill in real time, so the charge is not rounded to the nearest minute but only for the time actually used. Phones answered = more clients = more money for your business= business growth.
We are based in northern Utah. We do not outsource our services. You hire Call Center Plus and Call Center Plus delivers the services you need.
Sign Up Online Below or Request the Form Above
You are free to choose how to use our live 24 hour services.
Since you get all of our services all of the time it is up to you to tell us what you want. If you only want us to take a message, great. We will do that and send you the message by email, text message, or both. The cost is the same.
If you also want us to schedule appointments, simply give us the log in to your online calendar and we will do that. Then we will send you a message alerting you to the scheduled appointment. If you want, we can call to remind clients of their upcoming appointments. And if someone calls in crisis mode, we can call you and patch the caller through to you for immediate help, OR follow any other emergency protocol you have set into place. We will also weed out the pesky telemarketers so you never deal with them again.
We never close, take sick days, vacation days, or need to be off for holidays. You don’t have to pay us for training, benefit packages, or overtime. We treat your clients with compassion and professionalism.
Call Center Plus is a decades old, US based, woman owned company. English is our first language. We do not outsource our clients or calls and never will. At the end of the day, you have peace of mind that your clients are in good hands.
Explore our website. Give us a call. Ask what specials we are running. Partnering with Call Center Plus Mental Health answering services will add another level of excellence to your practice.
Call Center Plus … we answer your phones.
Mention Mental Health Answering Service or Therapist Answering Service to receive a free 1 hour setup.