Mental Health Answering Service
Let CCPlus’s Mental Heatlh or Therapist Answering Service relieve your stress by freeing you up to do what you do best.
When people decide to take that first step and call you for professional help, chances are, they are experiencing a full range of emotions. They may be nervous, scared, or anxious. To finally make that call just to be greeted by an automated message could be a huge deterrent. When a patient or their loved one calls your office they deserve to be greeted by a live, professional, and compassionate person. Yet, it is impossible for you and your staff to be available 24 hours a day. What is the solution? You need Call Center Plus Mental Health answering services.
What can Call Center Plus do for your mental health practice?
We will provide you with 24 hour HIPAA compliant mental health answering services so you never have to have a call go on hold or to voicemail again. But that is not all. We can make outbound reminder calls, schedule appointments, and be used as your emergency hotline. We answer your phones using your answer phrase to help you keep a continuity with your clients. You hire 100% of our services 100% of the time so let us customize what you need with what we do. It is the perfect partnership for your therapist answering service.
Our pricing structure is simple. You pay a nominal account maintenance fee every 4 weeks, and then pay only for the amount of minutes used. We round to the nearest second, not minute, which saves you money. There are no bundled packages. You are just paying for the time actually used to answer your phones.
You are free to choose how to use our live 24 hour services.
Since you get all of our services all of the time it is up to you to tell us what you want. If you only want us to take a message, great. We will do that and send you the message by email, SMS text or both. The cost is the same. If you also want us to schedule appointments, give us the log in to your calendar and we will do that, and then send you a message alerting you to the scheduled appointment. If you want to email us with the list of next day appointments, we can call to remind everyone of their appointments. If someone calls in crisis mode, we can call you and patch the caller through to you for immediate help, or follow any other emergency protocol you have set into place. We will also weed out the pesky telemarketers so you never deal with them again.
We never close, take sick days, vacation days, or need to be off for holidays. You don’t have to pay us for training, benefit packages, or overtime. Your clients will be treated with compassion and professionalism. We are a decades old, US based, woman owned company. English is our first language. We do not outsource our clients or calls and never will. At the end of the day, you have peace of mind that your clients are in good hands.
Explore our website. Give us a call. Ask what specials we are running. Partnering with Call Center Plus Mental Health answering services will add another level of excellence to your practice.
Call Center Plus … we answer your phones.
Mention Mental Health Answering Service or Therapist Answering Service to receive a free 1 hour setup.