Why does your chiropractic practice need an answering service?
Let Call Center Plus show you how a Chiropractic Answering Service can benefit you and your patients.
You work very hard at building a thriving business with a reputation of care and concern for your patients. If you run a busy chiropractic clinic you already know how crazy the office can be. In addition to all the patients you see, you probably have a fairly high volume of new client calls. And, as you know, many of your established patients want to know they can reach you even after hours. Hiring a live 24/7 chiropractic answering service just makes sense! A call center like Call Center Plus can help you answer all those calls during the day and we can also keep you in touch with your patients after hours. You are never more than a phone call away.
Benefits of using Call Center Plus
What if you are just a single doctor starting out with few or infrequent calls? Does using a chiropractic call center make sense for you? Yes! Let’s look at the benefits of using Call Center Plus Chiropractic answering services for both types of practices.
A front desk receptionist is great to have in either type of office but she simply cannot be there 24/7/365. If the phone rings before she gets to the office or after she goes home, chances are you are missing a call, even if you have voicemail. Why? Most people hate leaving a message on voicemail! And even if the receptionist is in the office, if you have lots of calls coming in at the same time, chances are you are still missing some of those calls. Why? Lots of people will just hang up if they are put on hold. However, Call Center Plus is available around the clock so we can take your overflow, after hours, weekend, and holiday calls. You no longer have to worry about phone calls being missed.
Never miss a call from a potential patient or current patient again!
We can answer your phones 24/7. Our operators work in your behalf and we become an important extension of your staff. Your clients will never have to listen to a phone just ring and ring. They will never get voice mail and secretly wonder if the call will be returned. In a busy clinic we will take the overflow calls and in a single doctor practice we can be your receptionist, leaving you free to work on your patients without being distracted by unanswered ringing phones.
Our polite, professional staff with answer the phones in your answer phrase. This keeps the continuity between you and your patients. We realize that when patients call they are often in pain or discomfort. Let’s not add insult to injury by having them greeted by a voice mail message. Call Center Plus chiropractic answering service operators will be the human voice on the other end, giving that human “touch” that someone in pain needs. We are a US based company. We do not outsource our services and English is our first language.
How to make and save money by using a call center.
So you miss one or two calls a week. Does that really make such a difference? Let’s say a potential patient in lots of pain is trying to reach you when all your lines are busy or after you already left the office. If they call and cannot talk to anyone, they will go to your competitor. Statistics show people are just not going to leave a voice mail. Not only did you lost the initial fee, but you also lost the revenue a loyal client would bring in. Do the math! Even losing one client a month can add up to thousands of lost revenue per year. Call Center Plus can actually help you make money by answering your phones and keeping you in touch with your patients.
Unlike other call centers, Call Center Plus Chiropractic answering services only charges you for the services you use. We bill a nominal account maintenance fee each month and then you are only billed for the time our agents are actually taking your calls and delivering your messages. And by the way, we do not round up to the nearest minute, we round to the nearest second. There are no contracts locking you into any set number of minutes or length of time to use our services.
What Call Center Plus can do for your chiropractic practice!
When you use Call Center Plus Chiropractic answering service, you get 100% of our services 100% of the time. We customize your account to your exact needs instead of the other way around. For instance, we can schedule, reschedule, or cancel appointments. Or we can call patients to confirm appointments. We can gather new patient info for you. And we can get in contact with you after hours if you have an emergency. Or we can simply just take a message for every call we answer. Whatever your needs, we can comply. We are HIPAA compliant so no need to worry there!
No matter the size of your practice, large or small, you need a qualified answering service to help your business thrive. Download our brochure and service request form. Give us a call. Make sure you ask if there are any specials going on.
Call Center Plus Chiropractic Answering Service will help you work out the kinks of your business!
Call Center Plus. We answer your phones!
Mention Chiropractic Answering Service or Answering Service for Chiropractors for a free one hour setup.