Hospitality Answering Services
You may be open 24/7/365 and so are we. CCPlus’s Hospitality Answering Service can give you some needed time off and here is how.
People seek your establishment when they want to get away from it all and take a “time out”. It is a 24/7/365 job. So the question is this. How do you get to take a time out? You hire Call Center Plus, that’s how!
We are a live 24/7 answering service who understands your particular needs and knows how to handle them in a professional, congenial way, always representing you in the best light.
How can you benefit from our hospitality answering services?
Using Call Center Plus 24/7 live Hospitality answering services gives you endless possibilities. We will customize what we do according to what you need. For instance, we answer phones and take reservations. We also answer basic questions, such as your check in/out policies, types of rooms, rates, local attractions, pet policy, etc. All of these services are important to your business, but all that time on the phone eats up a big chunk of your time. Hiring Call Center Plus frees you to work on building up other aspects of your business, or taking a “time out” to go out to dinner or the movie, or just to catch up on your personal life.
We use the most up to date technology so we can customize our services to meet your needs.
When we take your calls, we answer the phones in your answer phrase, keeping the continuity between our service, you, and your guests. We gather the information you need and then get it immediately to you via email, text message, or both. If you have a maintenance problem, we can contact your maintenance person for you, and still send you the message so you are not out of the loop. You can provide us with your FAQs and we can answer most questions. We will give callers directions to your facility. By using an internet based reservation system, we can make reservations or flag any that may call to cancel. And of course, we will always send you a message detailing anything we do for you.
Call Center Plus Hospitality Answering services makes prices easy to understand.
Every business has to look at their bottom line. You may be thinking that this sounds great and all but the price would be way out of limits. We do not have bundled minute packages. Why? Who knows how many minutes you actually use in a day, week or month? We simply charge a nominal account maintenance fee and then you are just billed for actual operator time used. We bill in real time, which means that we round to the nearest second, not the nearest minute. During peak seasons you may use more minutes, but you also have more business. When you have your slow times, your bill will be less. We also do not make you sign a contract locking you into our services for any length of time.
Just think of the things you can do when you are not glued to your phone 24/7. Better yet, think of the business you will gain because we make you accessible to your guests and potential guests 24/7 so that you are not losing them to your competitors.
Give us a call. We are always here. Look through out website. Let Call Center Plus Hospitality Service give you the “time out” you deserve while you give it to others.
Call Center Plus…….we answer your phones.
Mention Hospitality Answering Service or Hospitality Call Center for a free one hour setup.