Why do you need a carpet cleaning answering service?
Experience the benefits of Call Center Plus’s, carpet cleaning answering service today.
You own and operate a carpet cleaning business. You have advertised. You have created a website. You set up voice mail or possibly an elaborate phone system with an auto attendant to answer the phone. So why aren’t you capturing more appointments? Could it be that your potential clients are actually talking to your competitors?
When someone decides to make a carpet cleaning appointment they want it or need it now. If they have to leave a voice mail or go through a system of prompts only to leave a voice mail, they will move on and go to your competitor where they can talk to a real person. Even if you have a self-scheduling link on your website people without computers or who are older and do not like computers will not schedule their own appointment. Again, they will move on and call your competition. Your customers want a living, breathing, warm human being to speak to. It is that simple!
What a dilemma! You cannot be in the office answering phones and cleaning carpets at the same time. So what is a hardworking carpet cleaner supposed to do?
Take advantage of a live 24 hour carpet cleaning answering service like Call Center Plus!
We are here 24 hours a day, 7 days a week. With our 24/7 call center, your office hours become 24/7 as well. Your customers and potential customers always have access to your business.
If you use an internet based scheduling system or if you offer scheduling on your website, our friendly, professional operators can schedule appointments for your clients, then send you an email with all the details of the appointment. Of if you prefer, we will gather the information you require and you can call the customer back to schedule the appointment. Either way, they receive the human touch.
Sign up here for a Carpet Cleaning Answering Service Account
You will make money and save money using our services.
You make money when you perform a service. If our operator answers the phone, gathers the information, and schedules the appointment, you just made a sale, which equals more money. If you miss that call you miss the opportunity to make money, not only on that one job, but on any future cleanings for that particular customer plus any jobs you may have gotten through their referral. You save money because you don’t have to pay a receptionist to sit a desk and wait for the phone to ring. We bill on a 4- week billing cycle. You pay a nominal account maintenance fee and then just operator time. We bill in real time which means we round to the nearest second, not minute. That works out to be a huge savings in a short amount of time. We will also handle all those telemarketers taking up your time so you don’t have to.
We customize out services to meet your needs, not the other way around.
We work for you. You get 100% of our services 100% of the time. We answer the phones the way you specify. If you give us FAQ’s we can do basic customer service. If you are behind schedule we can even call your next client to give a head up that you are running late. We will get your messages to you via email, SMS text, or both. You also have the option of having us patch or dispatch a call to you in the case of emergencies.
We are a US based company that has been in business over two decades. English is our first language. We have never nor will we ever outsource our clients.
When you think of making your business thrive and grow, think of using Call Center Plus Carpet Cleaning Answering Service. Download our forms and call us with any questions. Don’t forget to ask if we have any awesome specials going on to offer you.
Mention Carpet Cleaning Answering Service or Answering Service for Carpet Cleaners for a free setup.