Massage Therapy Answering Service
Why does a massage therapy business need an answering service?
Your clients come to you for stress release and relaxation. Using our live massage therapy answering service you can let go of some of the burdens that you feel running your day to day practice.
If you run a thriving massage therapy clinic, chances are you are more than busy. You probably have a fairly high volume of calls. You have established clientele who need to reach you, maybe even after hours. It just makes sense to hire a live 24/7 massage therapy clinic answering service to keep you in touch with your clients. You are never more than a phone call away.
But what if you are just a single therapist starting out with few or infrequent calls. Does using a call center make sense for you? Yes! Let’s look at the benefits of using Call Center Plus massage therapy answering services for both types of practices.
Never Miss a Call
A front desk receptionist is great to have in your clinic but she cannot be there 24/7/365. However, Call Center Plus can be. We are here round the clock so we can take your over flow, weekend, holiday, and after hour calls. You no longer have to worry about your phones going un-answered.
We become an important part of your staff.
We realize that when a client calls they are usually in pain or discomfort. Let’s not add insult to injury by having them greeted by a voice mail message. Call Center Plus Massage Therapy answering service operators will be the human voice on the other end, giving that human “touch” that someone in pain needs.
Our operators work on your behalf. We become your receptionist leaving you free to work on your clients without either of you being distracted by unanswered ringing phones. Having a real person talking to your clients instills confidence and trust. Our polite, professional staff will answer the phones in your answer phrase. This keeps the continuity between you and your clients.
You work very hard at building your business. Call Center Plus can actually help you make money by answering your phones and keeping you in touch with your current clients and prospective clients. You want to be available in case someone needs you in a pinch. Not everyone is going to call in the middle of the day. It may be later when the pain is really getting to them. If they call and cannot talk to anyone in your office, chances are they will go to your competitor. Not only have you lost the revenue of that visit, but you have lost the revenue a loyal client brings in. Do the math. Even losing one client a month adds up to thousands of lost revenue a year.
Unlike other call centers, Call Center Plus Massage therapy answering services only charges you for the time you actually use. You pay nominal account maintenance fee each month and then you are only billed for operator time. We do not round up to the nearest minute. We round to the nearest second. There are no contracts locking you into any set number of minutes or length of time to use our service. But when we are helping you make money, why would you ever want to leave?
Other Services Offered
When you use Call Center Plus Massage Therapy answering service, you get 100% of our services 100% of the time. We customize your account to your needs instead of the other way around.
We can schedule appointments and gather new client intake information.
Most people want to talk to someone when making an appointment. Let us be there for your client. We can also confirm client appointments. If a client calls to cancel we can cancel the appointment in your calendar and offer to reschedule them. Do you use MindBody to schedule appointments? We know it like the back of our hand!
Whatever your needs, we can comply. The fact that we are also HIPAA compliant is just an added bonus. We are US based. We do not outsource and English is our first language.
NO matter the size of your practice, you need a qualified answering service to help your business thrive. Give us a call. Make sure you ask if there are any specials going on.
Call Center Plus Massage Therapy Answering Service will help work the kinks out of your business.
Call Center Plus … where the plus means more of what you need, making us your complete customer service call center.
Mention Massage Therapy Answering Service or Answering Service for Massage Therapists for a free one hour setup!!