Physical Therapy Answering Services
As a physical therapist taking care of patients to increase their mobility and quality of life, you have your hands full. Nothing is more annoying than a ringing phone as you are helping someone learn to balance or take those first few steps. Even if the phone is on vibrate, you know it is ringing and so does your client. You worry that the call may be a missed opportunity for a new client, or worse, a current client who cannot get through to you. Either way, they both may decide to go somewhere else where the phone gets answered and they feel heard. Voice mail is simply not an option for many people!
What’s the solution? Call Center Plus Physical Therapy answering services.
The rapidly changing pace of doing business in a high tech world makes getting information instantaneously the norm, not the exception. If your client or potential client calls and gets voice mail, they will most likely go on to the next therapist until they actually talk to someone. Call Center Plus physical therapy answering service is available 24/7. We are here ready to serve your clients immediate needs.
At Call Center Plus, the plus stands for more.
We do so much more than just answer phones after hours. For instance, we can be your overflow line, schedule appointments, gather first appointment information for new patients, make cancellations, reschedule appointments, dispatch or patch emergencies, and answer general questions based on FAQ’s you provide us. The calls are recorded in case you ever need to verify anything. In short we can do everything but perform the physical therapy on your patients.
Our service representatives will answer your calls in your customized greeting. They will gather complete and accurate messages in an intelligent, courteous and effective manner, then immediately relay the information to you by email, SMS text message, a dispatch call, patching the caller right to you, or any combination of these ways.
Our billing is simple and straight forward.
We bill in a 28 day cycle, charge a nominal account maintenance fee, and then only bill you for the time used answering your phones. We bill in real time, meaning we round to the nearest second, not minute. There are no bundles to choose from so you never have to worry that you are getting too few or too many minutes. We also do not require you to sign a long term contract to use out services. In most cases we are cheaper than hiring a full time receptionist who will not work 24/7/365 like we do. We also never call in sick or ask for vacation time or holidays off.
Call Center Plus is a decades old company, based in the US. We do not outsource our services. We speak English as our first language. Our technology keeps up with and exceeds most call center standards. We customize what we do according to what you need. Partnering with Call Center Plus Physical Therapy answering services means that we do what we do best so you can do what you do best.
Look around the website and give us a call. We are here to answer any questions you may have. Ask about any specials we are offering. When you sign on mention you read about us and get up to an hour of set up/account programming time free. Your physical therapy answering service or answering service for physical therapists.
Call Center Plus … your complete customer service call center.