Adoption Agency Answering Service
An Adoption Agency Answering Service may be what your business needs to handle very delicate situations. Let Call Center Plus’s Answering Service for Adoption Agencies help meet those needs.
The decision to put a child up for adoption is a very difficult and emotionally charged decision. The birth parents did not get to this decision lightly. The inability to have a baby when one is so wanted is also a very painful and emotionally charged situation. The decision to adopt is never a snap decision. All of these individuals need and want some level of privacy and assistance through this new venture. You need time to meet and counsel with both parties. You also need to be able to interview and screen applicants. On top of this are the day to day mechanics of being in business. You need to be free from answering the phone in order to speak on the phone. If you are only offering a voice mail option for missed calls, this is not in the best interest of your client or your business. If a potential client is nervous or anxious to make that initial call in the first place, and then gets a voice mail, they may not leave a message at all and will look elsewhere for help. You are in need of a compassionate, caring, professional adoption services answering services. Call Center Plus Adoption Agency answering service is the solution to your needs.
What services can we offer you?
We can take your over flow or after hours calls any time day or night. We are here 24/7/365. When we have your phones and the phone rings, we answer the call in your answer phrase, and unless directed by you to do so, we will not say we are an answering service. When we take those initial calls, we will gather the basic information you need and either transfer the caller to one of your trained staff, or after hanging up, call your counselor and deliver the information. We can also just send a text message and/or email alerting you to the call, or do any combination of the above. If you need to be contacted when babies are born, we all know they do not always choose office hours to make their debut. We can take the call and contact the counselor so she can be at the hospital.
You decide the best course of action and that is what we do. Our cutting edge technology allows us to provide true customer support in a competent, professional manner. We are a US based, complete customer service center. English is our first language. We provide all of our services “in house”, meaning we do not outsource our services to anyone. We are a 24/7/365 service. We are always on hand to take your calls, deliver your messages, schedule appointments, send reminders, patch calls, or dispatch calls.
How much does it cost?
Our charges are easy to understand. We bill on a 4 week billing cycle. During each billing cycle we charge a nominal account maintenance fee and then we only charge for the minutes actually used on your account. You do not have to purchase a bundled package of minutes. You are billed only for time used. There are no time commitment contracts to sign either. We bill in real time, meaning we round to the nearest second, not the nearest minute.
If you are looking to find a way to make the services you offer better, you need to look at Call Center Plus Adoption Services answering service. Check out our website, and if you have any questions, please give us a call. We’re waiting.
Call Center Plus. We are your complete customer service call center.
Mention Adoption Agency Answering Service or Answering Service for Adoption Agencies for a free 1 hour setup.