Veterinary Answering Services
Who needs a veterinary answering service?
You do, doggone it.
Animals play a crucial role in the lives of your clients, whether they are pets that become members of the family, are needed for the services they provide, or are important to your client’s livelihood. Whatever role they play, you know they don’t always need emergency help between the hours of 9 and 5!
A live veterinary answering service puts your clients in touch with your office 24/7/365. Once you walk out the door and turn the phones over to us, we take it from there. If you get a routine call that can wait until tomorrow, we get the caller’s information and send you the message without actually bothering you. But…when you receive an emergency call, our operators at Call Center Plus gather the caller’s name, number, and nature of the emergency in a calm, efficient, and professional manner and then get in touch with you asap.
Does your clinic have some vets who handle the large animals, while others take care of the small ones? We can determine the animal type and contact the correct on-call vet.
How does it work?
You are given a proprietary number to forward your phones to so when you walk out the door, your business still stays “open”. When your clients call your office the call is routed to our call center. We answer the phone using your answer phrase, we take the message, patch the caller to you if necessary, and then send the message to you. We send the messages via either SMS text, email, fax or a combination of any of these.
CallCenterPlus.com’s pricing is all encompassing. When you hire us, you get all of our services so we can customize to your particular needs. We do not use a “cookie cutter” system because we know that “one size does NOT fit all”. As your business needs change we change our programming to meet your new needs, all without you worrying about “al la carte” charges. You get 100% of our services, 100% of the time.
Our rates are NOT “cat”-istrophic.
You pay a nominal monthly account maintenance fee that includes the first 20 minutes of operator time. Then you just pay for the operator time you use. We bill by the minute, rounding to the nearest second, not the nearest minute.
So, whether you care for feathered friends or felines, hamsters or horses, cow dogs or cows, bunnies or bulls, or any other type of animal, you can benefit from a live veterinary answering service. At CallCenterPlus.com we can fit your needs “purr”-fectly … and that’s no bull!
Visit our website, callcenterplus.com, and request information on live veterinary answering services. Give us a try. You have nothing to lose, and possibly some sheep … ooops! … sleep to gain.
Mention Veterinary Answering Service or Call Center for Veterinarians for a Free Two Week Trial!