Restoration Answering Service
No one ever plans a disaster! No one plans for a pipe to burst in the middle of the night, no one plans for a kitchen fire, and no one plans for a tree to blow down and crash into a home because of high winds. When disaster strikes you need to be ready to respond, any time of the night or day. If you are not available to answer your phone for any reason, your chance of getting the job just went up in flames. Nearly 70% of callers will hang up without leaving a message and move on to the next person on the list if they are not greeted by a live person on the other end of the phone. So what do you do? Let Call Center Plus be your Restoration Answering Service and make sure someone answers those phones!
Why Call Center Plus?
We will answer your phones using your answer phrase to keep the continuity between you and your clients intact. We will immediately deliver your messages via SMS text, email or both. We can also dispatch or patch emergency calls to your on call tech. We can even schedule estimate appointments for you in your internet based calendar. We are great at providing basic information about your services to potential customers when you provide us with your FAQ’s, usually turning them from potential to actual customers. We are a US based call center with decades of experience. We are here 24/7/365, doing what we do best so you can do what you do best.
What about the cost?
We bill on a 4-week billing cycle (view our pricing here) which includes a flat rate for services provided and a substantial amount of operator time. If your minutes exceed this time, you are then billed on a per-minute basis. We bill in real time, meaning that we do not round up to the nearest minute. You will only pay your flat rate plus any time used above and beyond the minutes included in that fee.
Are you busier at certain times of the year? That’s okay, our pricing makes it easy for those with fluctuating demand.
If you want to keep your business at the top of the water, wind, and flood damage restoration services, you really need Call Center Plus as your Restoration Answering Service!
Look around our website. Give us a call. We’re here for you.