Medical Equipment Answering Service
Let CCPlus’s Medical Equipment Answering Service let you take care of your patients while we take care of your calls. Let us show you how.
As a supplier of medical equipment and oxygen to hospitals, care facilities, homecare and hospice dealers, or to the actual patient, we know you value your clients’ needs and care about meeting those needs. Every phone call is too important to miss. Yet, you cannot be at the office 24/7 to answer the phones every minute of every day and you run the risk of missing a call to your cell phone. There is a simple solution to this problem. Just let Call Center Plus medical equipment answering service get those calls. You won’t ever have to miss another call!
How can a medical equipment answering service benefit you?
You work hard to build up a relationship with hospital, assisted living centers, hospice and
home health care facilities, private care givers, and nursing agencies. Your services are vital to their clients. When they call you they expect to get someone on the other end of the line. If they call and get your voice mail, they may hang up and look elsewhere. How many clients can you afford to lose? If, instead the caller gets a warm and friendly voice on the other end, their confidence and trust in you increases. When we help you take care of your client, they are more likely to use you again and again and recommend you to others.
Call Center Plus live medical equipment answering service is here 24/7/365.
We can take your calls any time you need us to, whether for after hours, holidays, overflow calls, or even 24/7. We will answer your phones in your answer phrase, making the caller feel like they have reached your business.
We customize our services to meet your needs. Many call centers will make you customize your needs to meet their services. You are under no obligation to sign a contract. You don’t have to choose a bundled package of services. Instead, you will be billed a nominal account maintenance fee every 4 weeks and then simply pay for the amount of minutes used in a billing cycle. We bill in real time which means that we round to the nearest second, not minute. That will save you a lot over a short amount of time.
How does a medical equipment answering service work?
We know how to stay calm even when the caller is not. Our operators are HIPAA compliant. When we take a call for you, we will get the message immediately to you via email or SMS text messaging, or both. Do you want us to call your on-call tech? We will patch or dispatch calls to your tech as soon as we get the call. And, if you want, we will follow up with the tech to make sure the issue was taken care of. We can send your messages to one person or several, all at the same time, depending on your protocol. We can even take care of basic questions if you provide us with a list of FAQ’s. We can collect accurate information for oxygen refills and transfusion therapy. Call Center Plus medical equipment answering services can contact a tech if there is a need to have any equipment repaired, replaced or picked up. We do not outsource our services. English is our first language.
A storm may take out your phone services, but we will still be here.
We are reliable. We have a large generator back up system to keep us up when Mother Nature takes everyone else down. You can be at ease that when we promise 24/7 service, that is just what you will receive.
Call Center Plus Medical Equipment answering services gives you the edge you need to keep ahead of the competition and help your business thrive. If you are serious about creating a successful business, we are serious about helping you reach that goal.
Go ahead, download our brochure and set-up form. Look for any specials we may be running. Mention that you read this and get free set up.
Call Center Plus … we answer your phones.
Mention Medical Equipment Answering Service or Answering Service for Medical Equipment Company for a free 1 hour setup.