Customer Service Center
Let Call Center Plus be your Complete Customer Service Call Center – Where the Plus Always Means More!!
Super Store Services with a Boutique Feel
Who doesn’t appreciate the convenience of a super store? These are one stop shopping centers, where you can buy your groceries, fill a prescription, get the oil changed in your car, grab new underwear and socks for the kids, pick up that new toaster, check your vision and order contacts or glasses, and put a new freezer on lay away. Why waste time and gas going all over town when you can just go to one spot? Because maybe you want a specialty item you can only get at a favorite boutique. And maybe you get special, individualized treatment at the boutique that never happens at the super store.
Call Center Plus is a complete customer service call center. We are a small company and are able to provide individualized “boutique” services, but we are also able to do SO much more than most call centers. We can be the virtual “front door” of your business as we may be the only personal point of contact your customers will ever have.
Services We Provide
We not only answer your phones (including overflow or after hour calls) but we can be your
virtual receptionist 24/7/365. We never go home at the end of the day, we don’t take vacations, or call in sick. Besides taking messages and getting them immediately to you, we place online orders, schedule appointments, call clients or patients to remind them of appointments, take event reservations, keep track of your RSVPs, respond to your info emails, send out mailers and return labels, provide basic tech support, answer FAQs, dispatch calls to your on-call techs or emergency personnel, and so much more.
Your messages will get to you via email or text message or both. We can send those messages to multiple people all at the same time. The information we send you can be extremely valuable in helping you collect data to improve your product, target who you advertise to, strengthen your customer relationships, or uncover any hidden problems.
We are a US based company and have not, do not, and will not outsource our services. All your calls and client needs will be handled by our professional and personable staff at our one and only location. Your programming needs are done “in-house” so there is no waiting for an available tech. Whatever you may need to make your business run smoothly and free up some time for you, chances are, we can do just that.
Pricing and Contracts
When you hire Call Center Plus to be your complete customer service call center you get 100% of our services 100% of the time, all for the same price. We do not sell our services “a la carte”. Our pricing is simple. We bill on a 4 week billing cycle. You will be billed a nominal account maintenance fee and then just the operator time used on your account. We bill in real time, meaning we round to the nearest second, not minute. We do not make you choose and pay for a bundled package of minutes. How can you know exactly how many minutes you are going to use in a month? Simple, clear cut, and easy to understand. I know what you are thinking, that this sounds too good to be true. There must be a catch or hidden fees or something. Right? Nope. Nada. Zip.
What about contracts locking you into using our services for a specific amount of time? That is simple. We don’t have them. Of course we want to be your complete customer service call center for years and years, but business changes, owners change, circumstances change. We understand that and for that reason we do not lock you into a specific length of time to use our services.
We will customize our services to meet your particular business needs, not the other way around. What have you got to lose by using our services, besides customers, clients, and sleep? What do you have to gain? Business growth, happy, satisfied customers, more money, business opportunities, and time to work on more products, services, and marketing to make your business thrive, not to mention time to catch a movie or go out to eat.
Check us out. Give us a call. Call Center Plus wants to be your Complete Customer Service Call Center. We provide super store services with a boutique feel!
Mention Customer Service Call Center or Customer Service Center for a free one hour setup.