Call Center Plus is a different kind of call center and answering service.
Call Center Plus is as unique as your individual business. We are a small business built from
blood, sweat, and tears (see Ilene’s story here). We are small enough that we know who our clients are but big enough to provide all the services you need from a call center/answering service. In fact, we can do things some of the biggest call centers can’t do!
No matter who you are, no matter what you do, no matter what service or product you provide, we can tailor our programming to meet your specific needs. We take great care to personalize your account. We know that no two businesses are the same, even within the same field. When our operators take your calls, they see your business logo on the computer screen, along with your picture. They answer your calls in your particular business answer phrase. All these personal touches remind us who we serve and help us feel like a real extension of your office. We truly care about your business and your success.
Call Center Plus is a complete customer service call center.
We are a small company and are able to provide individualized “boutique” services, but we
are also able to do SO much more than most call centers. We can be the virtual “front door” of your business as we may be the only personal point of contact your customers will ever have.
So … how can we be of benefit to your business?
Call Center Plus, where the “PLUS” means we will:
- answer your phones
- take your messages
- schedule your appointments
- dispatch your technicians or on-call personnel
- deliver your secure messages
- monitor and respond to your website emails
- email your clients
- create and email return shipping labels (We use FedEx)
- screen your callers
- take your online and catalog orders
- handle online customer forms
- and more (we customize our services to meet your needs, not the other way around!)
Whether your business is very large or really small, we can meet your answering service/call-center needs.
Did you know that many call center providers broker out their services? But that is NOT us! When you hire Call Center Plus to answer your phones, you actually get Call Center Plus answering the phones. We are located in the heart of beautiful Cache Valley, UT and have been in business for over 20 years. Remember, your business will be as personal to us as it is to you! We are in the business of keeping your business running smooth and going strong.
To see more on how we can help you run your business, click here!
For more information on how to choose a Call Center check out our blog at https://www.callcenterplus.com/wp/blog